Please accept our apologies for any problems you have encountered with the Love Nature iOS app.
Unfortunately, there is no facility via Apple to issue refunds for in app purchases, as Apple do not provide a system. For Apple purchases, we ask that you request a refund via the Report a Problem button; which is how Apple managed refund requests. The 7 points below is a guideline to follow.
1. Launch iTunes on either your Mac or PC.
2. Click on your name at the top and in the dropdown select Account Info.
3. Type in your password when prompted in order to proceed.
4. Click on See All under your Purchase History.
5. Click on the arrow next to the purchase batch that contains the purchase you'd like a refund for.
6. Click on Report a Problem next to the single purchase you'd like a refund for, unless there is only one, then you may use the large Report a Problem button.
7. You will be routed to Apple's website. Just follow the steps after signing in and request the Refund option and explain why.